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Characteristics
All LDN Associates are practical people who have extensive experience leading others in real-world circumstances.
We put customers needs first.
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Leadership Development Network
LDN: UNIQUE CHARACTERISTICS
We know that claims of uniqueness is standard practice. We have listened to and watched our competition. We believe we are truly different in the following ways.
- We put customers needs first. Our focus is to help the customer realize their objectives. We do what is best for the customer - ALWAYS! We do not establish LDN business objectives that drive us toward any other goal. We have no other objective, except to do what is best for the customer.
- We do our work better than our competitors. We take passion, enthusiasm, and a level of competence into the classroom that is unmatched. LDN facilitators are expected to have these traits. If they do not, they are asked to seek other work opportunities.
- We charge reasonable prices. Our rough estimate is that we charge about half what other training organizations, on average, might charge. This is intentional. First of all, we make good money at the prices we charge. There is no honorable reason to try to rip-off the customer with higher prices, even if the market might bear it. We are diligent in holding our own costs to a minimum. This enables us to keep our prices reasonable. We don't strive to be "slick and fancy", and pass it off to the customer as added value.
- We are real, practical, and down-to-earth. Models and theories are fine and have their place in academics, but we focus on delivering training that has a practical application to the student's job. Further, it is our responsibility to ensure that each and every student understands how to apply the training on the job. Education and training are only valuable if they can be applied to achieving results.
- We are quick, flexible, and responsive. We don't fit the customer into our schedule; the customer fits us into their schedule based on their needs and objectives. Within our expertise, we give them what they want, when they want it. We deliver no "canned" lessons. While the material itself may be canned, we tailor the material to the customer during delivery. We educate ourselves on the customers' operations, issues and objectives prior to delivery. Every seminar/course is adjusted for the specific customer.
- We market through our reputation. We strive to maintain long-term relationships with every customer. We don't sell shirts, coffee-cups, or videos. We deliver leadership training. We protect our base with the quality of our work, and leverage our success into further growth. We are NOT focused on how big we can become, but how good we can deliver. Providing the current customer with useful training is our only marketing strategy.
- Our classes have heavy student involvement and participation. Our delivery method requires students to actively participate in class discussions, exercises, role-plays, etc. Delivery by the lecture method is held to a minimum.
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