Training
BLSC
CCCC
L1C-L5C
Coaching
Facilitation
Assessments
Reading List
About Us
Contact Us
Associates Only
Home
"This 40-hour course helps students develop their personal leadership philosophy, increase their self-awareness, and develop several specific leadership skills."
|
|
|
Leadership Development Network
COURSES
Basic Leadership Skills Course (BLSC)
Effective Leadership is inspiring others to do their best. This definition illustrates that every person is a leader. The Basic Leadership Skills Course is designed with this leadership definition in mind.
The purpose of the course is to help supervisors with Direct Reports, and other leaders, more effectively inspire others to do their best.
Attendance:
Every person who has responsibility for supervising others should attend this course. Leaders who do not supervise could also benefit from attendance and should be chosen based on their assigned duties. Jobs requiring a lot of interaction with other people should be given priority over those with less interaction.
Course Content:
The Basic Leadership Skills Course consists of 12 modules of instruction. The 12 modules build on each other and are best delivered in one 40-hour session (five consecutive days of eight hours each). However, if other priorities dictate, the course may be delivered in smaller blocks of instruction. Module descriptions to include the Learning Objectives for each module follow.
Values-Based Leadership
- Define values-based leadership
- Define effective leadership
- State the importance of having core values to guide our behavior
- Describe how Enabling Values relate to Core Values
- Explain how your values exhibit themselves in your behavior
- Identify which Enabling Values are your strengths
- Identify which Enabling Values you need to improve upon the most
- State the importance of self-awareness
- State the importance of focusing on behavior
- Identify a wide range of behavioral differences among people
- Describe what teams or groups have to do to work together more effectively
- Identify Enabling Values most needing improvement in your work environment
- Expand your appreciation of, and respect for, individual dignity and worth
- Prepare a back-at-work action plan
Needs Based Behavior
- Identify a wide range of behavioral differences among people
- State the importance of self-awareness
- State the importance of focusing on behavior
- Describe the four Dimensions of Behavior
- Identify your highest Dimension(s) of Behavior
- Describe your needs driven behavioral tendencies and strengths
- Identify your Classical Profile Pattern
- Explain how your pattern exhibits itself in your behavior
- Explain how all the Dimensions of Behavior like to be treated
- Identify ways to adapt your behavior to all the Dimensions of Behavior
- Describe how each Dimension of Behavior contributes to the team or organization
- Prepare a back-at-work action plan
Characteristics of Leadership
- Define leadership
- Define effective leadership
- Identify key differences between leadership and management
- Recognize different ways in which leadership is demonstrated and perceived
- Identify characteristics of effective leaders
- Identify leadership characteristics you value most and those you value least
- Prepare a back-at-work action plan
Fundamentals of Motivation
- Describe five theories of motivation
- Explain how five theories of motivation are related
- Given a scenario, choose the motivational theory applicable to that scenario
Coaching
- Identify the benefits of coaching
- Distinguish between coaching, counseling, and training and the situations in which they should be used
- Identify the characteristics and skills of effective coaches
- Identify different approaches to motivating today's employees
- Evaluate your readiness to coach
- Role-play a given scenario
- Prepare a back-at-work action plan
Effective Listening
- State the importance of listening effectively
- Explain the concepts of selective attention, selective interpretation, and selective retention and the impact these factors have on effective listening
- Identify barriers to effective listening
- Describe the impact these barriers may have when communicating
- Describe the five primary listening approaches
- Identify your primary listening approach(es)
- Define your preferred uses of the listening approaches
- Identify other people's listening approach preferences
- State the true purpose of listening is to understand the communication, not necessarily agree with it
- Describe how to move between listening approaches as the situation or environment changes
- Identify when changing listening approaches would be beneficial
- Identify things listeners can do to enhance listening and retention capability
- Identify ways to enhance another's listening capability when you are speaking
- Prepare a back-at-work action plan
Documenting Discipline
- Recognize the characteristics of good documentation
- Explain the importance of proper documentation and its effect on the organization
- Explain the key points of FOSA
- Document a given scenario using the FOSA principles
- Prepare a back-at-work action
Effective Discipline-The Seven Tests of Just Cause
- Define Reasonable Rule of Order
- Define Notice
- Define Investigation
- Define Fair Investigation
- Define Proof
- Define Equal Treatment
- Define Penalty
- Identify which test(s) of The Seven Tests of Just Cause is/are absent in a given scenario
- Explain why a given disciplinary action is inappropriate for a given scenario
- Explain the effect of taking disciplinary action in the absence of meeting The Seven Tests of Just Cause
- Prepare a back-at-work action
Improving Attitudes in Self and Others
- Explain how you control your own attitude
- Describe and identify three types of attitudes
- Explain the relationship between a good attitude and success
- Identify five techniques for adjusting your attitude
- Describe five attitude maintenance strategies
- List five steps for dealing with someone's difficult attitude
- Present an oral presentation in front of a group
- Prepare a back-at-work action plan
Innovation Teams-Leading Through Change
- Describe the four phases of the change cycle
- Identify the approach you use in the innovation process
- Identify your most comfortable role in the innovation process
- Develop strategies that will help you work on a team in creating, refining, advancing, and implementing new ideas
- Determine effective ways to balance, integrate, and capitalize on the different strengths of each member of an innovation team
- Prepare a back-at-work action plan
Diversity: Valuing Differences
- Recognize the reality of individual uniqueness
- Identify your opinions and feelings about workforce diversity
- Identify ways to increase both personal and workplace productivity
- Expand your appreciation of differences
- Identify potential areas of conflict, and gain insights to achieve positive resolution
- Prepare a back-at-work action plan
Senior Staff Forum
- This module is an open forum between students, the Site Leader, and the Senior Staff. Measurable samples of behavior may, or may not be developed on issues discussed in this forum.
|
|