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"People who have clearly defined, well-communicated expectations have better attitudes and enjoy greater job satisfaction."
    

Leadership Development Network

SEMINARS


Managing Expectations - Transforming Attitudes    

It's the people.  Committed, productive employees are key to organizational success and a healthy bottom line.  The challenge then, is retaining and developing satisfied, committed employees.  People who have clearly defined, well-communicated expectations have better attitudes and enjoy greater job satisfaction than people whose expectations go unspoken or unrealized.  And companies that employ satisfied, successful people reap the rewards of increased productivity and reduced turnover.  This seminar will help your employees understand and manage their work expectations.  It will explore 10 work expectations that impact today's employment relationships:

  • Recognition
  • Autonomy
  • Expression
  • Career growth
  • Diversity
  • Teamwork
  • Structure
  • Environment
  • Balance
  • Stability
Learning Objectives

  • Identify your specific work expectations
  • Identify which expectations you consider most important
  • Develop a plan for communicating your unmet expectations to your supervisor
  • Develop a plan for adjusting expectations when appropriate
  • Develop a plan for communicating with subordinates regarding their work expectations
  • Given a scenario, role-play communicating your expectations to others
  • Prepare a back-at-work action plan
This is a four to eight-hour seminar.  The length depends upon specific customer objectives.

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